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Refund & Return Policy

We want you to love your new wall art! We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.

Return Conditions

  • The item must be unused, in the same condition as received, and securely repacked in its original protective packaging.

  • Proof of purchase (such as your order confirmation email or invoice) is required.

  • Unsolicited packages sent back to us without prior notice will not be accepted.

Damaged or Incorrect Items

Please inspect your wall art upon delivery. If your item arrives damaged, defective, or if you received the wrong print/size, please contact us immediately with clear photos of the packaging and product so we can send a replacement or issue a full refund right away.

How to Request a Return

To start a return, email us at jiucephdecorfb@163.com. Once approved, we will provide instructions for shipping the item back to our local facility:

Return Address:

#166 BONCARE COMPOUND STA. ROSA II, MARILAO, BULACAN

Santa Rosa II, Marilao, Bulacan 3019, Philippines

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be automatically processed back to your original payment method within 5–10 business days.